Frequently Asked Questions
Common questions about notary procedures and services provided by NotaryNowWeb in Malaysia.
What identification is required for notarisation?
Present a valid government-issued photo ID for each signatory, such as a Malaysian identity card or passport. For corporate signatories, bring company documents that demonstrate authority to sign.
Can I request a mobile notarisation visit?
Yes. NotaryNowWeb offers mobile notarisation within its service area. Bookings should specify location and any access requirements so the notary can plan the visit.
How long does a typical appointment take?
A standard notarisation appointment often takes 15–30 minutes, depending on document complexity and the number of signatories. More complex matters may require a longer consultation.
Do you provide certified copies of documents?
NotaryNowWeb can certify copies of original documents by comparing them with the original and issuing a certification statement as permitted by local practice.
Are translations handled by NotaryNowWeb?
NotaryNowWeb can advise when certified translations are required but typically refers clients to qualified translators; the notary will certify the translated document where appropriate after review.
What payment methods are accepted?
Accepted payment methods include bank transfer, local e-wallets and cash at the office. Fees for additional services such as travel or third-party attestations are itemised separately.
Is an appointment required or do you accept walk-ins?
Appointments are preferred to ensure availability and adequate time for verification. Walk-ins may be accommodated when capacity permits, but advance booking reduces waiting time.
Can you assist with documents for use abroad?
NotaryNowWeb can advise on steps such as attestation and apostille where applicable and provide the notarial certificate required for many cross-border document uses. Specific consular requirements depend on the destination country.
How is my privacy handled?
Personal data provided for notarisation is used only for verification and recordkeeping and is handled according to applicable data protection practices. The privacy policy explains storage and retention practices.
What happens if a document needs changes after signing?
If changes are required, documents should not be notarised until finalised. Amendments after notarisation may require re-execution and a new notarial act.
Do you notarise documents in languages other than English?
NotaryNowWeb can notarise documents in other languages where the notary can confirm identity and the signatory's understanding; certified translations may be requested for official processing.
What records are kept after a notarial act?
The notary maintains a log of the act, including date, parties involved and type of document, in accordance with professional recordkeeping norms.
How do I prepare for a power of attorney appointment?
Bring the draft power of attorney, valid IDs for principal and agent, and any supporting corporate or property documents. Do not sign the power of attorney before the notary instructs you to do so.
Can you notarise corporate documents for company signings?
Yes. Bring corporate records that confirm the signatory's authority, such as board resolutions or a register of directors, when the signatory acts on the company’s behalf.
Where is NotaryNowWeb located and how do I visit?
NotaryNowWeb office is at 926, Jalan Bunga Teratai 10, Taman Bunga Teratai, 81500 Pekan Nenas, Johor, Malaysia. Call +60128089916 to confirm opening hours or to schedule an appointment.